Alpha-Tech
Privacy and cookie choices
This page explains how the website handles enquiries and optional services. You can use the public website and contact our team without enabling analytics or live chat.
Enquiries and contact details
The enquiry form asks for your name, email address, optional phone number, division and message. We save submitted enquiries in private lead storage so the team can review and respond to them. An email notification is queued for the team; the on-screen confirmation means the enquiry was received and saved, not that an email has already been delivered.
Please include only information relevant to your enquiry. Do not include medical records, identity documents, payment details or other sensitive personal information in the general enquiry form.
Essential features
Security checks help protect the form from automated submissions. Your privacy choices are saved in your browser’s local storage so they can be respected when you return. These essential functions do not depend on optional analytics or live chat.
Optional analytics
When analytics is available and you enable it, Google Analytics measures page visits and actions such as accepted enquiries, phone-link clicks and WhatsApp-link clicks. Our custom enquiry, call and WhatsApp tracking events do not include your name, email, phone number or message. Page-address query strings and fragments are excluded from the analytics configuration.
Analytics may use cookies. Advertising storage, advertising user data and advertising personalisation remain disabled in this website’s consent configuration. Read Google’s privacy information for details about its service.
Optional live chat
When live chat is available, it is provided by tawk.to and loads only after you enable the chat category. The provider may use cookies and process browser information and the messages you choose to share in a conversation. Enquiry-form details are not automatically copied into chat.
Read tawk.to’s privacy information for details about its service.
Changing your choices
Use the Privacy choices button to enable or disable available optional categories. They are off by default. Choosing Essential only keeps optional services off. Turning an active optional service off reloads the page to stop it; you can also manage existing cookies through your browser’s settings.
Maps and external links
The contact page includes a Google Maps location embed. Loading that map connects your browser to Google. Phone, email, WhatsApp and other external links open the relevant service when you choose them.
Contact us about your information
For questions about an enquiry or your information, email info@alpha-tech.com.lb or use the phone details on our contact page.